{"id":12,"date":"2026-02-06T10:39:57","date_gmt":"2026-02-06T10:39:57","guid":{"rendered":"https:\/\/www.hawashopp.be\/?page_id=12"},"modified":"2026-02-06T10:39:57","modified_gmt":"2026-02-06T10:39:57","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/www.hawashopp.be\/en\/remboursements_retours\/","title":{"rendered":"Politique de remboursements et de retours \u2013 Boutique Hawa"},"content":{"rendered":"

1. Dur\u00e9e de la politique de retour<\/strong><\/h2>\n\n\n\n

Vous pouvez retourner vos produits dans un d\u00e9lai de 14 jours<\/strong> apr\u00e8s r\u00e9ception. Pass\u00e9 ce d\u00e9lai, nous ne pouvons pas offrir de remboursement complet ou d\u2019\u00e9change.<\/p>\n\n\n\n

\n\n\n\n

2. Conditions pour \u00eatre \u00e9ligible \u00e0 un retour<\/strong><\/h2>\n\n\n\n

Pour \u00eatre accept\u00e9, le produit doit :<\/p>\n\n\n\n

    \n
  • \u00catre non utilis\u00e9<\/strong> et dans le m\u00eame \u00e9tat que vous l\u2019avez re\u00e7u<\/li>\n\n\n\n
  • \u00catre dans son emballage d\u2019origine<\/strong><\/li>\n\n\n\n
  • Fournir un re\u00e7u ou preuve d\u2019achat<\/strong><\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    3. Produits non retournables<\/strong><\/h2>\n\n\n\n

    Certains produits ne peuvent pas \u00eatre retourn\u00e9s :<\/p>\n\n\n\n

      \n
    • Produits p\u00e9rissables (aliments, fleurs)<\/li>\n\n\n\n
    • Produits intimes ou hygi\u00e9niques<\/li>\n\n\n\n
    • Produits dangereux ou inflammables<\/li>\n\n\n\n
    • Cartes-cadeaux, logiciels t\u00e9l\u00e9chargeables, certains articles de sant\u00e9 ou soins personnels<\/li>\n<\/ul>\n\n\n\n
      \n\n\n\n

      4. Remboursements<\/strong><\/h2>\n\n\n\n
        \n
      • Apr\u00e8s r\u00e9ception et inspection du produit retourn\u00e9, nous vous enverrons un email pour confirmer le remboursement.<\/li>\n\n\n\n
      • Si approuv\u00e9, le remboursement sera effectu\u00e9 sur le mode de paiement initial<\/strong> dans un d\u00e9lai de 7 jours ouvrables.<\/li>\n\n\n\n
      • Les frais de retour sont \u00e0 votre charge<\/strong>, sauf si le produit est d\u00e9fectueux ou incorrect.<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        5. Retards ou remboursements manquants<\/strong><\/h2>\n\n\n\n
          \n
        • V\u00e9rifiez d\u2019abord votre compte bancaire et votre carte.<\/li>\n\n\n\n
        • Si vous n\u2019avez toujours pas re\u00e7u votre remboursement, contactez-nous \u00e0 : hawashopp1@gmail.com<\/li>\n<\/ul>\n\n\n\n
          \n\n\n\n

          6. Articles sold\u00e9s<\/strong><\/h2>\n\n\n\n

          Seuls les produits au prix normal<\/strong> peuvent \u00eatre rembours\u00e9s. Les articles en promotion ne peuvent pas \u00eatre rembours\u00e9s.<\/p>\n\n\n\n

          \n\n\n\n

          7. \u00c9changes<\/strong><\/h2>\n\n\n\n
            \n
          • Nous \u00e9changeons uniquement les produits d\u00e9fectueux ou endommag\u00e9s<\/strong>.<\/li>\n\n\n\n
          • Pour un \u00e9change, envoyez-nous un email \u00e0 hawashopp1@gmail.com<\/li>\n\n\n\n
          • Envoyez le produit \u00e0 l\u2019adresse suivante : [August michielsstraat 6]<\/strong><\/li>\n<\/ul>\n\n\n\n
            \n\n\n\n

            8. Cadeaux<\/strong><\/h2>\n\n\n\n
              \n
            • Si l\u2019article \u00e9tait marqu\u00e9 comme cadeau et envoy\u00e9 directement \u00e0 vous, vous recevrez un bon cadeau<\/strong> correspondant \u00e0 la valeur du produit retourn\u00e9.<\/li>\n\n\n\n
            • Si l\u2019article n\u2019\u00e9tait pas marqu\u00e9 comme cadeau, le remboursement sera effectu\u00e9 au donneur dudit cadeau.<\/li>\n<\/ul>\n\n\n\n
              \n\n\n\n

              9. Exp\u00e9dition des retours<\/strong><\/h2>\n\n\n\n
                \n
              • Envoyez votre produit \u00e0 : [votre adresse postale compl\u00e8te]<\/strong><\/li>\n\n\n\n
              • Les frais de retour sont \u00e0 votre charge<\/strong> et non remboursables.<\/li>\n\n\n\n
              • Pour les articles co\u00fbteux, il est recommand\u00e9 d\u2019utiliser un service suivi<\/strong> ou assurance exp\u00e9dition<\/strong>.<\/li>\n<\/ul>\n\n\n\n
                \n\n\n\n

                10. Besoin d\u2019aide ?<\/strong><\/h2>\n\n\n\n

                Pour toute question concernant les retours ou \u00e9changes : hawashopp1@gmail.com<\/p>","protected":false},"excerpt":{"rendered":"

                1. Dur\u00e9e de la politique de retour Vous pouvez retourner vos produits dans un d\u00e9lai de 14 jours apr\u00e8s r\u00e9ception. […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.hawashopp.be\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hawashopp.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hawashopp.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hawashopp.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hawashopp.be\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":0,"href":"https:\/\/www.hawashopp.be\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hawashopp.be\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}